Terms of Service

1. Who these Terms are between

These Terms of Service ("Terms") are an agreement between [Legal Entity Name], a company registered in Cyprus at [Registered Address] ("we", "us"), and the company or organization that creates an account ("Customer", "you"), for use of the RegNavigo platform (the "Service"). By creating an account, or by accepting an invitation to join a Customer's account, you agree to these Terms on behalf of yourself and, if applicable, the Customer you represent.

These Terms apply alongside our Customer Agreement (commercial terms) and Data Processing Agreement (data processing terms) — see Section 13.

2. The Service

The Service is a maritime regulatory compliance assistant: source-cited answers to regulatory questions, document upload and analysis, a vessel registry, and compliance task tracking, as described in the product at any given time. The Service uses AI models to generate answers and analysis — see Section 6 for the disclaimers that apply to that.

3. Accounts and registration

The person who creates a Customer's account becomes its first administrator and can invite other users. Each invited user must accept these Terms when activating their account. You are responsible for keeping your login credentials confidential and for all activity under your account. Individual user accounts are invite-only; only a new company's first administrator can self-register.

4. Subscription, plans, and payment

Access to the Service is subscription-based, billed according to the plan tier the Customer selects. Fees, billing cycles, and plan limits are as shown in the Service at the time of subscribing or changing plans. Downgrading a plan may restrict access to data or features above the new plan's limits, as described in the Service. Non-payment may result in suspension of access after notice.

5. Customer Data

"Customer Data" means the documents, vessel records, chat questions and answers, tasks, and other content the Customer or its users submit to the Service. As between the parties, the Customer retains all ownership of Customer Data. We are granted only the limited rights necessary to host, process, and display Customer Data in order to provide the Service. Where Customer Data includes personal data, our processing of it is governed by the Data Processing Agreement at /dpa, which forms part of these Terms.

See Privacy & third-party AI processing for exactly which third parties process Customer Data and why.

6. AI-generated content — no warranty, human review required

Answers, summaries, risk flags, and drafts generated by the Service are produced by AI models and are provided for informational purposes only. They are not legal advice and are not a substitute for professional regulatory or legal judgment. The Service is designed to cite the specific source excerpt behind an answer, and to route low-confidence or conflicting answers to human review, but this does not eliminate the possibility of error. The Customer is responsible for reviewing AI-generated content before relying on it for a compliance decision, and for maintaining its own compliance judgment independent of the Service.

7. Acceptable use

You will not: use the Service to store or process data you do not have the right to submit; attempt to access another Customer's data or circumvent account isolation; reverse engineer or attempt to extract the Service's underlying models; use the Service to build a competing product; or use the Service in a way that violates applicable law.

8. Confidentiality

Each party will protect the other's confidential information with the same care it uses for its own confidential information of similar importance, and will not disclose it except as needed to perform under these Terms or as required by law.

9. Term and termination

These Terms apply for as long as the Customer's account is active. Either party may terminate for the other's uncured material breach. On termination, the Customer's access ends; see the Data Processing Agreement at /dpa for what happens to Customer Data on termination, including its currently-documented limitations.

10. Warranties and disclaimers

The Service is provided "as is." Other than the express commitments in these Terms and the Data Processing Agreement, we disclaim all warranties, express or implied, including fitness for a particular purpose, to the maximum extent permitted by law.

11. Limitation of liability

[Placeholder — liability cap and excluded-damages language to be set with counsel input; not yet drafted.]

12. Governing law

These Terms are governed by the laws of Cyprus, without regard to conflict-of-law rules. Any dispute not otherwise resolved will be subject to the exclusive jurisdiction of the courts of Cyprus.

13. Relationship to the Customer Agreement

The commercial terms of your subscription — fees, term, termination, liability, indemnification — are set out in the Customer Agreement, which every Customer accepts alongside these Terms, not as a separate enterprise-only track. If a separately negotiated agreement is ever executed instead, it governs in place of both wherever they conflict.

14. Changes to these Terms

We may update these Terms from time to time; the "Last updated" date above will change when we do. Material changes will be communicated to active Customers before taking effect.

Status of this document

Stated plainly: this is a first, in-house draft of these Terms, written to accurately describe how the Service actually works today. It has not yet been reviewed by a lawyer. Sections 11 (Limitation of liability) in particular are placeholders pending that review. Treat this as the current working version, not a finalized contract, until this notice is removed and the "Last updated" date reflects a reviewed version.